How to claim for storm damage to your Swindon roof.
If a storm has damaged your roof in Swindon, your buildings insurance should cover the repair. But the process matters — what you do in the first 24 hours affects whether your claim goes smoothly or gets complicated. Here's what you need to know.
Your priority is stopping further damage. Water running through your ceiling is causing more damage every hour — to insulation, plasterwork, decoration, and potentially electrics. Call us on 0179 329 7084 and we'll make your property safe. Then call your insurer to open a claim. The make-safe work is covered by the claim, and acting fast prevents the secondary damage that complicates things.
Tiles displaced or broken by wind. Ridge tiles blown off. Chimney pots displaced. Flashings torn by wind. Damage from fallen trees or flying debris. Flat roof membranes torn by wind uplift. All of these are covered by standard buildings insurance as storm damage.
Gradual wear and tear — pointing that's weathered out over years, felt that's degraded with age, nail sickness that's been developing for decades. Insurers classify these as maintenance issues, not storm damage. The storm might trigger the final failure — tiles stripping from corroded nails, for example — but if the underlying cause is wear, the insurer may argue it's not a storm damage claim. We can help navigate this.
We photograph all damage before and during repair. We provide a detailed written report describing the cause, the extent, and the repair specification. We distinguish between storm-caused damage and pre-existing wear. We can deal directly with your insurer's loss adjuster if needed. We've processed hundreds of storm damage claims across Swindon and know exactly what documentation insurers need.
Swindon's exposed plateau position means storm damage is a regular occurrence. West Swindon catches south-westerly Atlantic systems. North Swindon faces north-easterly cold fronts. The post-war estates with nail-sick roofs are most vulnerable — one gale can strip tiles from a roof that's been silently corroding for decades. Our records show clear geographic patterns in storm damage claims, which supports the weather-related cause that insurers need to see.
Most buildings insurance policies have an excess of £100–£500. If the repair cost is close to or below your excess, it may not be worth claiming — a small claim can affect your no-claims discount. For larger repairs — a full re-roof after extensive storm damage, major chimney work, multiple slopes affected — the claim is almost always worth making. We advise on this during the survey.
If storm damage has hit your Swindon roof, call 0179 329 7084 immediately. We'll make your property safe, document the damage, and guide you through the insurance process. No call-out fee. 24/7 availability.
Call 0179 329 7084 for a free, no-obligation consultation.
0179 329 7084"Called with a question about our roof. They explained everything clearly, did not try to sell us work we did not need, and gave genuinely useful advice. Refreshingly honest."
"Free survey was thorough and informative. Photographs of everything, clear explanation of what needed doing. No pressure. Professional throughout."
"From the first phone call to the finished job, professional, punctual, clean and fairly priced. Highly recommend."
Yes, tiles displaced by wind, ridge tiles blown off, chimney damage, flat roofs torn by uplift are all covered. The ABI defines a storm as wind exceeding 55mph. Swindon's plateau produces gusts above this threshold on 8-12 days per year. We provide full photographic documentation for your insurer.
Call the roofer first. Stopping further damage is the priority. The make-safe work is covered by the claim. The ABI defines a storm as wind exceeding 55mph. Swindon's plateau produces gusts above this threshold on 8-12 days per year. We provide full photographic documentation for your insurer.
For storm damage, we provide full photographic documentation, a written report distinguishing storm damage from pre-existing wear, and an itemised specification your insurer can assess. The ABI defines a storm as wind exceeding 55mph. See our insurance guide.
Yes, we provide photographs, written reports, and can deal directly with your loss adjuster. The ABI defines a storm as wind exceeding 55mph. Swindon's plateau produces gusts above this threshold on 8-12 days per year. We provide full photographic documentation for your insurer.
For storm damage claims, your insurer needs: the date and time of the incident, photographs of all damage (internal and external), a written report from a roofer describing cause and extent, an itemised repair quote, and confirmation whether the damage is storm-related or pre-existing wear. We provide all of this documentation as standard. See our insurance guide.
Same-day across Swindon. Within 1-2 hours for genuine emergencies. Call 0179 329 7084 24/7. Swindon's exposed plateau at 120m means storm damage is more frequent than in sheltered valley towns. Our crews carry the 12 most common tile profiles for same-visit repairs.
Photographs, a written report of cause and extent, and a detailed repair quote. We provide all three. The ABI defines a storm as wind exceeding 55mph. Swindon's plateau produces gusts above this threshold on 8-12 days per year. We provide full photographic documentation for your insurer.
Swindon's exposed plateau position at 120m creates roofing conditions distinct from sheltered valley towns. Wind loading is higher, temperature swings are wider, and freeze-thaw cycling is more frequent. This means roofs here work harder and fail sooner than in more protected locations. Understanding your specific situation — the age of your roof, the materials used, and the exposure conditions of your property — is essential for making the right maintenance and investment decisions.
We offer free roof surveys and consultations across Swindon and a 15-mile radius. We inspect from the roof, photograph everything, and explain what we find without pressure or obligation. Whether you need immediate work or are planning ahead, an honest professional assessment helps you make informed decisions. Call 0179 329 7084 to book your free inspection.
We are NFRC registered, carry £5m public liability insurance, and have been serving Swindon and surrounding Wiltshire since 2003. Every job carries our written 10-year workmanship guarantee. We do not subcontract and we do not use commission-based salespeople. When you call 0179 329 7084, you speak to the people who will do the work.
Swindon sits on an exposed chalk and clay plateau at approximately 120 metres above sea level. This is significantly higher than the sheltered valley towns surrounding it — Chippenham, Calne, Devizes and Marlborough all sit lower with more protection from terrain. The exposed position creates three specific challenges for roofs: higher wind loading that displaces ridge tiles and stresses fixings, wider daily temperature swings that fatigue lead flashings and crack flat roof membranes through thermal cycling, and more frequent freeze-thaw cycles in winter that degrade mortar pointing and accelerate nail corrosion. Understanding these local conditions is essential for making the right decisions about your roof — whether that is choosing materials, timing maintenance, or deciding between repair and replacement.
If you have questions about any topic covered in this guide, call 0179 329 7084 for a free consultation. We can discuss your specific situation, inspect your roof at no charge, and give you honest advice tailored to your property, your roof type and your budget. We do not employ salespeople and we do not pressure anyone into work they do not need. Our business is built on honest advice and quality workmanship — the kind of service that generates referrals and repeat customers, not complaints. Twenty years of serving Swindon homeowners has taught us that the best customer is an informed customer.
Whether you are researching a future project or dealing with an immediate problem, the best next step is a conversation with someone who knows Swindon roofs. Call 0179 329 7084 for a free, no-obligation discussion about your specific situation. We can answer your questions, arrange a free roof survey if needed, and give you honest advice based on 20 years of local experience. There is no call-out fee, no pressure and no salesperson. Just straightforward help from the people who will actually do the work if you decide to go ahead. We look forward to hearing from you.
From £150, no call-out fee.
More →Full re-roofs, 10yr guarantee.
More →GRP/EPDM, 25yr guarantees.
More →Same-day 24/7 response.
Call Now →Cleaning, repairs, replacement.
More →Repointing, flashings, stacks.
More →Biocide, 3-5yr protection.
More →uPVC roofline, ventilation.
More →Fitted to your roof.
More →Code 4 flashings, valleys.
More →Repair, matching, re-roofing.
More →Surveys from £120, fee credited.
More →Last updated: August 2026
No call-out fees. No obligation. Local Swindon roofers you can trust.
0179 329 7084